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System x Spac 2Y PW Parts Delivered NBD (x3650M5)
Parts Delivered Service
If a problem with your product cannot be resolved via telephone and a CRU part is required, Lenovo will send a replacement CRU to arrive at your location. If a problem with your product cannot be resolved via telephone and a FRU part is required, a technician will be dispatched to arrive at your location.
Note: The customer is responsible for replacing CRUs upon receiving from Lenovo. FRUs are still installed by a technician. Parts Delivered Service is a new name for IOL (IBM Onsite Limited)
System x3650 M5 8871
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Parts Delivered Service
If a problem with your product cannot be resolved via telephone and a CRU part is required, Lenovo will send a replacement CRU to arrive at your location. If a problem with your product cannot be resolved via telephone and a FRU part is required, a technician will be dispatched to arrive at your location.
Note: The customer is responsible for replacing CRUs upon receiving from Lenovo. FRUs are still installed by a technician. Parts Delivered Service is a new name for IOL (IBM Onsite Limited)
System x3650 M5 8871